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OTC Team Leader with French (NEW SSC)
Nr ref. 180910/4650
Currently, for our Client - one of the new SSC in Krakow, an international leader in technological solutions we are looking for candidates for a position of OTC Team Leader with French.
Kraków (małopolskie)
Finanse i księgowość
Poziom stanowiska
Rodzaj umowy
Wymagany język
Katarzyna Luchcińska


  • participate in the O2C transition process from European countries to Krakow, including Credit Management and Customer Master Data Management,
  • support centralized processing Cash Application and Dispute Management,
  • be a Subject Matter Expert for O2C related topics,
  • lead a team of O2C Accountants, approx. 10 FTEs,
  • coordinate completion of all OTC activities for applicable entities in line with the policies and procedures, including ensuring timely and accurate month-end closing,
  • ensure fulfillment of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), continuously improving on performance benchmarks,
  • identify opportunities for process improvements and automation,
  • close cooperation with Management and Business,
  • perform a yearly individual evaluation for the team, team coaching and mentoring.


  • min. 4 years of previous experience within the OTC/AR process,
  • at least 2 years of experience in  leading a team as an OTC/ AR Team Leader/Supervisor,
  • strong competence in people management,
  • transition experience,
  • ability to build a strong business relationship,
  • experience in Shared Services for a global company,
  • excellent interpersonal skills,
  • strong organizational and analytical skills,
  • fluency in English,
  • fluency in French.

The offer:

  • experiences in newly created Shared Service Center dedicated for EMEA,
  • a unique possibility for further development in people and process management,
  • participate in the transition process,
  • a challenging job in a professional and dynamic team,
  • professional development in a company of new technology,
  • private medical care and other benefits,
  • comfortable and modern office.
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