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O2C Team Leader with French (New SSC)
Nr ref. 180664/4432
For our Client, new SSC in Kraków, we are looking for a candidate for a position of O2C Team Leader with French. A person in this position will setting up the team members and participate in transition.
Kraków (małopolskie)
Finanse i księgowość
Poziom stanowiska
Rodzaj umowy
angielski, francuski
Wymagany język
Marek Harutunian

Opis stanowiska:

  • being part of OTC transition process from European countries to Krakow,
  • manage OTC team, 
  • perform regular performance evaluations of staff members
  • acting as a subject matter expert – supporting team members , finding new solutions for difficult cases,
  • cooperation and support for external process providers, resolving unusual queries,
  • administration of credit cards,
  • manage and escalate issues with service delivery,
  • ensure fulfillment of KPIs. 


  • about 2 years of experience in Team Leader position,
  • knowledge of Frenchlanguage on B2 level,
  • experience in transition,
  • wide knowledge of end to end OTC process,
  • problem-solving attitude, the ability of analytical judgement and finding solutions,
  • excellent communication skills, ability to cooperate both with core business and external providers. 

Oferta obejmuje:

  • the possibility of participation in creating SSC structures,
  • opportunity to join new team and develop within and with it,
  • work-life balance (home office, flexible working hours, possibility to come back for weekends during the transition),
  • participation in the first transition of processes to Poland,
  • high-level working policy,
  • work in an international company with a stable market position, with traditions.
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