Responsibilities:
- daily contact with customers (by phone and email),
- timely response to emails and questions from customers,
- managing customer data in the system,
- monitoring arrears on customer accounts,
- timely and effective debt collection activities,
- identifying risks of uncollectible accounts,
- monitoring the debt collection process in the system,
- supporting management in managing the team,
- proactive problem-solving,
- control of month-end closing activities,
- cooperation with the BPO Partner in the collection aspects,
- participation in system improvement,
- participation in migration and standardization of processes.
Requirements:
- fluent knowledge of English and German,
- experience on a similar position,
- education in the field of finance,
- understanding of accounting principles,
- experience in working with MS Office package,
- knowledge of SAP will be an asset,
- analytical thinking,
- ability to set priorities and good organization of work,
- highly developed communication skills.
The offer:
- subsidized sports activities,
- group life insurance,
- medical care,
- attractive remuneration,
- opportunity for development in an international organization.