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For Employee

Job offer

Customer Service Team Leader with Swedish

Ref. nr 194320/9004
For our Client, an international company from production sector, we are looking for candidates, who will join the company's structure as Customer Service Team Leader with Swedish language.
Warsaw (mazowieckie)
Location
Customer Service
Job title
Specialist
Position level
permanent
Contract type
English, Swedish 
Required language
Hubert Tomasik
Consultant

Responsibilities:

  • provide leadership and support to Customer Service Team (10+ people),
  • handle escalated customer inquiries and complaints,
  • resolve issues and improve customer satisfaction,
  • be the first point of contact for internal country organization,
  • participating in work improvement projects.

Requirements:

  • 3+ years of experience in customer service or logistics area,
  • fluent English and Swedish language,
  • knowledge of SAP and Excel,
  • result-oriented attitude,
  • strong people management & problem-solving skills,
  • knowledge of business culture in Nordics would be an asset.

The offer:

  • friendly organizational culture,
  • opportunity to develop based on clear career paths,
  • additional benefits (e.g. private medical care and group insurance, Multisport card or OK system, access to internal training’s platform, Social Fund subsidiaries: for holidays, getting married or baby birth),
  • a hybrid model of work.
Application
Send us your CV

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