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For Employee

Job offer

Customer Care Specialist with Norwegian

Ref. nr 193532/7457
For our Client, international company from production sector, we are looking for candidates who will join the GBS structure in Warsaw as Customer Care Specialist with Norwegian.
Warsaw (mazowieckie)
Location
Customer Service
Specialization
Specialist
Position level
permanent
Contract type
Norwegian
Required language
Urszula Kowalska
Consultant

Responsibilities:

  • customer services in area of commercial and logistics questions from internal and external customers via telephone, email and online channels such as chat, web and portals for company's customers,
  • monitoring of order management process and entering order to the SAP systems and verification them,
  • builiding business relationships with clients and contact with Sales Team and Technical Support Team in the Nordics country organization(s) and the Logistic Center,
  • participation in order management projects of standardization and automation.

Requirements:

  • bachelor’s degree in Business Administration, Logistics, or related field will be an asset,
  • min. 2 years of experience in customer services,
  • communicative English and Norwegian (min.B2),
  • knowledge of other Scandinavian languages is a strong asset,
  • knowledge and experience in SAP and CRM (Salesforce) is an asset,
  • great customer service and communication skills and ability to establish and build business relationships.

The offer:

  • friendly organizational culture,
  • opportunity to develop based on clear career paths,
  • additional benefits (e.g. private medical care and group insurance, Multisport card or OK system, access to internal training’s platform, Social Fund subsidiaries: for holidays, getting married or baby birth),
  • a hybrid model of work.
Application
Send us your CV

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