Dziękujemy za wypełnienie formularza
Na Twój adres e-mail wysłaliśmy wiadomość z Raportami do pobrania.
Pobierz raport
Wypełnij formularz, aby otrzymać dostęp do naszych najnowszych publikacji.
EN Wyślij ofertę na adres e-mail

For Employee

Job offer

Customer Support Specialist with Croatian

Ref. nr 190967/7337
For our Client, a global FMCG company, we are looking for Croatian speakers for the Customer Service department.
Cracow (małopolskie)
Customer Service
Position level
Contract type
Required language
Monika Pocałujko


  • answering questions and providing advice to customers over the phone or emails,
  • assisting customers' queries regarding i.a. products, promotions, invoices, payments, returns or online platforms,
  • continuously improving customers' experience and satisfaction,
  • cooperating closely with managers and supporting other members of a team,
  • performing other related duties as required by manager,
  • following company’s procedures and standards.


  • excellent knowledge of Croatian and English,
  • very good knowledge of additional European language would be a great asset,
  • ability to stay calm under pressure,
  • excellent telephone manner and strong communication skills,
  • positive and enthusiastic attitude,
  • good knowledge of MS Office,
  • previous experience in Customer Service would be a plus.

The offer:

  • very good location near the Cracow City Center,
  • a friendly, multinational and supportive work environment,
  • attractive opportunities to grow within the company,
  • interesting trainings and language courses,
  • products discounts,
  • private medical care, MyBenefit, life insurance.
Send us your CV
By using the website you agree to the use of cookies. More information can be found in the Cookies Policy.