- perform cash collection processing and identify potential disputes,
- research and solve payment discrepancies,
- perform Credit Management activities,
- identify potential bad debts and high-risk customers,
- research and resolve of customer dispute cases,
- OTC reporting,
- updating OTC process documentation.
- knowledge of English and German (at least B2 level),
- previous experience in Customer Service or OTC/AR area,
- understanding of end to end OTC/AR process or willingness to learn it,
- problem-solving and detail-oriented,
- good analytical skills,
- educational background in Finance and Accounting area would be an asset.
- attractive Social Benefits,
- medical care,
- great atmosphere,
- trainings & courses,
- language courses,
- opportunity to develop your career.