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For Employee

Job offer

Customer Service Representative with Slovak or Czech

Ref. nr 190461/6078
For our Client, a global FMCG company, we are looking for Slovak speakers to the Customer Service department.
Cracow (małopolskie)
Customer Service
Job title
Position level
Contract type
Czech, Slovak
Required language
Radosław Oksiuta


  • answering questions and providing advice to customers over the phone or emails,
  • assisting customers' queries regarding i.a. products, promotions, invoices, payments, returns or online platforms,
  • continuously improving customers' experience and satisfaction,
  • cooperating closely with managers and supporting other members of a team,
  • performing other related duties as required by manager,
  • following company’s procedures and standards.


  • excellent knowledge of Slovak/Czech and English,
  • good knowledge of additional European language would be a great asset,
  • ability to stay calm under pressure,
  • excellent telephone manner and strong communication skills,
  • positive and enthusiastic attitude,
  • good knowledge of MS Office,
  • previous experience in a Customer Service would be a plus.

The offer:

  • very good location near the Cracow City Center,
  • a friendly, multinational and supportive work environment,
  • attractive opportunities to grow within the company,
  • interesting trainings and language courses,
  • products discounts,
  • private medical care, MyBenefit, life insurance.
Send us your CV

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