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For Employee

Job offer

Customer Service Advisor with Romanian
Ref. nr 190449/5315
For our Client, an international company, we are currently looking for enthusiastic Candidates for the position of Customer Service Advisor with Romanian.
Cracow (małopolskie)
Location
Customer Service, Shared Service Centers, Advisory
Specialization
Assistant, Specialist
Position level
permanent
Contract type
Romanian
Required language
Katarzyna Juszczyk
Consultant

Responsibilities:

  • acting as the first point of contact for Customers,
  • resolving Customer requests received via all mediums (phone, email) according to agreed service levels and service standards,
  • providing aid and assisting Customers with all the issues that may arise,
  • working across multiple brands, and building up knowledge and experience in each to offer consistent service delivery across the group,
  • supporting teammates who work in other brands, to ensure that we work as one team to achieve our targets.

Requirements:

  • very good command of Romanian and English or Polish language,
  • high level of communication skills,
  • ability to work under time pressure,
  • desire to work in an international and rapidly developing company,
  • precious experience within Customer Service area would be an asset.

The offer:

  • development in an international company,
  • private medical for employees and their families,
  • life insurance,
  • MultiSport Card,
  • working in a friendly atmosphere.
Application
Send us your CV

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