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Job offer

Knowledge Manager - Knowledge Services
Ref. nr 190369/5239
For our client, a global consulting company we are looking for qualified candidates for the position of Knowledge Manager.
Warsaw (mazowieckie), Wroclaw (dolnośląskie)
Location
Advisory, Project Management
Specialization
Director
Position level
permanent
Contract type
English, Polish
Required language
Jakub Jóźwiak
Consultant

Responsibilities:

  • responsibility for the creation and upholding the knowledge management standards and approach by contributing to and executing the knowledge plan in accordance with the domain's business priorities,
  • in time delivery of community, content, and culture activities as set out in the domain’s integrated knowledge plan and as defined by Client standard knowledge products & services,
  • executing the content sourcing and harvesting plan, develop and manage internal websites and communities, and ensure consistency with content and community standards,
  • monitoring the quality of the content collection against the agreed standards,
  • leading quarterly site reviews and facilitating conversations with other Knowledge Managers on any post-review actions and will be responsible for executing any content updates or refreshes as part of the sustain plan of internal websites,
  • contributing to global culture, awareness and learning programs and make recommendations for continuous process improvement.

Requirements:

  • professional service industry experience or client-serving experience (e.g. in business development, strategy or brand, marketing and communications roles),
  • experience with key knowledge management concepts, tools and techniques (e.g. community facilitation, after action reviews) and or comparable experience,
  • strong project management skills and experience in leading complex programs and projects to achieve milestones and objectives,
  • deep understanding of knowledge management approach and its application, paired with the ability to articulate the value it brings to the business and drive buy-in and sponsorship from the business,
  • good understanding of knowledge infrastructure and relevant domain-specific technology solutions to facilitate stakeholder discussions and identify expert resources to bring to discussions when needed,
  • consultative mindset and integrated teaming approach to service delivery,
  • ability to communicate and influence effectively to lead change with people on a global basis,
  • strong executive presence and demonstrated success in building relationships at a senior level,
  • excellent verbal and written communications skills in English,
  • advanced skills in Word, Excel, PowerPoint and SharePoint.

The offer:

  • attractive salary and social benefits package,
  • international role with the direct cooperation within the EMEA market,
  • a challenging working environment with opportunities to develop new skills,
  • support from the most engaging colleagues around the world,
  • freedom and flexibility to handle the role in your way.
Application
Send us your CV

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