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For Employee

Job offer

Export Customer Service Agent with French
Ref. nr 171283/3845
For our corporate client, a global leader with an office in Łódź, we are looking for a candidate for a position Export Customer Service Agent with French.
Lodz (łódzkie)
Location
FMCG
Specialization
Specialist
Position level
permanent
Contract type
English, French
Required language
Anna Juraszczyk
Consultant

Responsibilities:

  • receiving, entering and managing customer orders from order receipt to shipment of product and any returns or POD enquiries,
  • maintaining a high quality of reports,
  • provide a range of administrative support,
  • ensuring customer satisfaction through processing complaints, answering questions and tracking shipments,
  • investigating and helping to implement preventative methods for continuous improvement,
  • updating, monitoring and advising Account Managers and Customer Service Manager on order status, issues or outlook,
  • fully comply with all applicable processes and procedures (e.g. SOX, ITC etc.).

Requirements:

  • fluency in French (B2/C1) and English (B1),
  • good organizational and communication skills,
  • ability to work in a team and fast-changing environment,
  • knowledge of SAP (or similar ERP system) will be an asset,
  • good computer skills (MS Office - especially MS Excel),
  • willingness to learn, gain experience and develop within the structure of the company.

The offer:

  • possibility of fast promotion in the structure of the company,
  • attractive salary,
  • set of social packages (private medical care, health insurance, MutliSport Card, social events, internal training package),
  • stability of employment in an international company, 
  • opportunity to gain valuable experience. 


 

Application
Send us your CV

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