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Nr ref. 17282/ 0

RtR Manager

Lokalizacja: Warszawa

Wynagrodzenie: attractive

For our Client, an international beauty brand, we are looking for experienced Candidates for a position of: RtR Manager

Responsibilities:

  • provide leadership to the RTR team on daily activities to achieve maximum operations efficiency,
  • team management (regular meetings, frequent feedbacks, coaching and mentoring, recognitions, development plan, performance discussions and appraisals, career planning),
  • manage annual performance targets and operating budget,
  • build strong communication and close working relationship with the key stakeholders at customer site and with internal SSC enabling functions,
  • manages Business Continuity ensuring all activities and processes are completed and updated,
  • conduct process review,
  • provide guidance for implementation of standardization and best practices initiatives,
  • ensure existing policies and procedures are followed,
  • evaluate RTR processes to find  technology and organization efficiencies and make  improvement recommendations,
  • track the incidents to conclusion in line with SLAs and quality standards,
  • minimize customer issues and concerns proactively.

Requirements:

  • at least 5-10 years of team management experience preferably in F&A processes in SSC/BPO,
  • excellent English skills,
  • university degree in accounting is strong asset,
  • strong communication and presentation skills, stakeholder management at all levels,
  • influencing skills, ability to strategize and execute complex initiatives,
  • strong time management and prioritization skills,
  • ability to use critical thinking and logic skills to isolate and resolve issues in a timely manner.

The offer:

  • dynamic work in an international environment,
  • professional development in a growing business,
  • competitive benefits package,
  • opportunities of internal promotions in new SSC.
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