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Nr ref. 16847/ 0

HR Manager (New SSC)

Lokalizacja: Warszawa

Wynagrodzenie: attractive

 

For our Client, a new established Shared Service Centre in Warsaw, we are looking for experienced Candidates who want to be a part of a process of creating new structures and teams for a position of:

Responsibilities:


  • develop human resources policies and procedures in order to create a transparent and merit based organization,
  • manage, optimize and implement controls for HR processes,
  • manage work of the HR Dept. and coordinates with all HR functions in order to achieve: the employment of the best quality labor and leadership; knowledge and learning & development agenda, communication and competitive C&B for shared service,
  • actively participate in the long term business planning process in order to align the human resources strategy in accordance to the business plans,
  • reporting activities – as per the company requests,
  • keeping the team motivated and focused, closely monitoring the activity to ensure compliance with key metrics and deliverables,
  • interacting with and managing customers & key stakeholders on a day to day basis and undertaking regular process improvement measures based on customer feedback and data analytics.

Requirements:


  • 5+ years of experience in team handling for projects in BPO/Call Center/Shared Services industry or similar domain industry,
  • previous relevant experience (7 – 10 years),
  • experience in developing HR Practices & Policies,
  • must have experience of leading a team of at least 5 HR staff,
  • fluency in English,
  • project Management skills with skills on time and budget control,
  • university graduate – social sciences preferred,
  • project Management certified - would be an advantage,
  • analytical and strategic way of thinking.

The offer:


  • dynamic work in an international environment,
  • professional development in a growing business,
  • competitive benefits package,
  • opportunities of internal promotions in new structures.

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