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Nr ref. 17873/ 0

Head of SSC

Lokalizacja: Warszawa

Wynagrodzenie: atrakcyjne

O pracodawcy

For our Client, Shared Service Center in Warsaw, we are looking for Candidates for a position of: Head of SSC

Opis stanowiska

  • develops and implements  strategy for the SSC (F&A processes as major), which includes all service delivery and administrative and support functions,
  • directs, plans and manages the SSC personnel in accordance with the company’s goals and direction,
  • oversees the governance related to track and meet service level agreements,
  • works with the appropriate subject matter experts to create and implement policies, processes and procedures,
  • works to build Shared Service Center team performance and commitments to goals and objectives, while measuring results to improve transactional efficiencies,
  • ensures there is a positive internal and external working relationship with internal stakeholders as well as with providers, of the SSC by frequently communicating and soliciting feedback and by measuring client satisfaction,
  • works with the HR Manager to drive policies and processes for management of Employee Relations issues,
  • works closely with local Finance Managers  to identify area for possible improvements,
  • works with leadership teams to drive efficiencies in processes across regions and segments serviced.


  • experience in shared service environment in as Head or Director is a must,
  • experience in managing large teams in a shared services environment,
  • thorough understanding of F&A processes and relevant technologies,
  • experience in managing other corporate functions such as: HR, Finance, IT, Legal.

Oferta obejmuje

  • attractive salary package
  • possibility to work in truly international environment.
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