Polski English

Nr ref. 171331/ 0

Head of New SSC

Lokalizacja: Kraków

Wynagrodzenie: attractive

The Employer:

For our Client, a new SSC in Cracow, which is leader in a new technology, we are looking for experienced Candidate, who wants to participate in creating new structures.


  • creating shape of future SSC direction and strategy development,
  • direct overall operations across all SSC functions,
  • responsible for building and maintaining strategic relationships with the  internal and external partners at the highest levels,
  • oversee the budgeting, reporting and audit,
  • collaborate with Global Process Owners to continually improve quality and efficiency,
  • implement compact standards and efficient methods of working across functional teams,
  • participate in regular meetings that aim to achieve SSC strategic direction, participate in decisions on hiring of senior SSC management and review yearly financial and service performance,
  • key role in leadership training, coaching, driving diversity and mentoring efforts


  • at least 5 years of experience in management of SSC/BPO organizations,
  • strong background and knowledge of finance and accounting process,
  • very good knowledge of English C1,
  • professional qualifications (CIMA/ACCA/MBA/PMI) will be a plus,
  • strong problem solving competencies,
  • ability to work under time and stress pressure.

The offer:

  • opportunity to create structures of new SSC in Poland,
  • dynamic environment with Swiss standards of employment,
  • attractive benefits package.
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