Nr ref. 171331/ 0
Head of New SSC
For our Client, a new SSC in Cracow, which is leader in a new technology, we are looking for experienced Candidate, who wants to participate in creating new structures.
- creating shape of future SSC direction and strategy development,
- direct overall operations across all SSC functions,
- responsible for building and maintaining strategic relationships with the internal and external partners at the highest levels,
- oversee the budgeting, reporting and audit,
- collaborate with Global Process Owners to continually improve quality and efficiency,
- implement compact standards and efficient methods of working across functional teams,
- participate in regular meetings that aim to achieve SSC strategic direction, participate in decisions on hiring of senior SSC management and review yearly financial and service performance,
- key role in leadership training, coaching, driving diversity and mentoring efforts
- at least 5 years of experience in management of SSC/BPO organizations,
- strong background and knowledge of finance and accounting process,
- very good knowledge of English C1,
- professional qualifications (CIMA/ACCA/MBA/PMI) will be a plus,
- strong problem solving competencies,
- ability to work under time and stress pressure.
- opportunity to create structures of new SSC in Poland,
- dynamic environment with Swiss standards of employment,
- attractive benefits package.