Nr ref. 16163/ 0
Customer Service Agent with Russian
About the employer:
For our Client, a rapidly developing global company, we are currently looking for experienced Candidates who want to join an international business to hold a position of: Customer Service Agent with Russian
- acting as a first point of contact for both internal and external Clients,
- resolving variety of requests received via all mediums (phone,email,fax) according to agreed service levels and standards,
- providing aid and assisting Customers with all issues that may arise,
- working across multiple brands and building up knowledge and experience in each to offer consistent service delivery across the group,
- supporting team mates who work in other brands, to ensure that we work as one team to achieve set targets.
- very good command of English(B2) and Russian(B2),
- previous experience in Customer Care area necessary,
- high level of communication skills,
- ability to work under time pressure,
- desire to work in an international and rapidly developing company.
- dynamic work in an international environment,
- professional development in a growing business,
- competitive benefits package,
- fully refunded language courses,
- opportunities of internal promotions in new structures.